Junior Technical Support Engineer - Orjuwan Partners Telecom Services (Ras Al Khaimah)

Orjuwan Partners Telecom Services is looking for a Junior Technical Support Engineer to join its team in Ras Al Khaimah.

Location: Ras Al Khaimah, UAE. Employment type: Full-time.

Key responsibilities:

• Communicate clearly with customers
• Track tickets in Zendesk or Freshdesk
• Maintain the knowledge base
• Reproduce bugs and escalate to engineering
• Troubleshoot product and software issues

Requisition: JR-26-012599

• Strong problem-solving
• Degree in IT
• Written communication
• Technical support experience
• Understanding of networks and APIs

Staff meals, Training allowance, Professional certification support, Housing allowance