Customer Service Representative - Hadiya Partners Customer Care LLC (Ajman)

Hadiya Partners Customer Care LLC has an opening for a Customer Service Representative based in Ajman.

Location: Ajman, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Handle inbound calls, chat and email
• Escalate complaints promptly
• Meet CSAT and handling-time targets
• Follow service scripts and quality standards
• Resolve queries and log cases

Requisition: JR-26-012580

• Shift flexibility
• Computer proficiency
• Customer service experience
• Clear communication in English; Arabic is a plus
• Patience and empathy
• 2+ years of relevant experience

Medical insurance, Annual flight ticket, Professional certification support, Annual leave of 30 days, Transport allowance, Housing allowance