Junior IT Support Specialist - Rimal Software Systems LLC (KEZAD)

Join Rimal Software Systems LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Location: KEZAD, Abu Dhabi, UAE. Employment type: Full-time.

Key responsibilities:

• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records
• Escalate complex issues with clear notes

Requisition: JR-26-012494

• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT
• Good customer service skills
• Basic networking knowledge

Professional certification support, Transport allowance, Relocation support, Medical insurance, Performance bonus