Junior Customer Success Manager - Jumana Partners Business Services FZ-LLC (University City)

Jumana Partners Business Services FZ-LLC is looking for a Junior Customer Success Manager to join its team in Sharjah.

Location: University City, Sharjah, UAE. Employment type: Full-time.

Key responsibilities:

• Maintain health scores
• Spot churn risk and expansion
• Onboard customers and drive adoption
• Run business reviews and renewals
• Coordinate with support and product

Requisition: JR-26-012449

• Arabic and English
• Presentation skills
• Strong relationship skills
• Data-driven approach
• Customer success experience in SaaS

Professional certification support, Annual leave of 30 days, Visa and Emirates ID processing, Housing allowance