Junior Customer Success Manager - Hadiya Partners Customer Care LLC (SAIF Zone)

Hadiya Partners Customer Care LLC is looking for a Junior Customer Success Manager to join its team in Sharjah.

Location: SAIF Zone, Sharjah, UAE. Employment type: Permanent.

Key responsibilities:

• Run business reviews and renewals
• Maintain health scores
• Coordinate with support and product
• Spot churn risk and expansion
• Onboard customers and drive adoption

Requisition: JR-26-012384

• Strong relationship skills
• Customer success experience in SaaS
• Data-driven approach
• Presentation skills
• Arabic and English

Staff meals, Professional certification support, Transport allowance, Annual leave of 30 days, Housing allowance, Medical insurance