IT Support Specialist - Nadir Software Systems LLC (Dubai Silicon Oasis)

Nadir Software Systems LLC is looking for a IT Support Specialist to join its team in Dubai.

Location: Dubai Silicon Oasis, Dubai, UAE. Employment type: Contract; 2-5 years of experience.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Maintain asset records
• Set up laptops, accounts and peripherals

Requisition: JR-26-012279

• ITIL awareness is an advantage
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Diploma or degree in IT
• 2+ years of relevant experience

Annual flight ticket, End-of-service gratuity as per UAE law, Housing allowance, Performance bonus, Professional certification support