Junior IT Support Specialist - Dunmore Cloud Services FZE (Dubai Silicon Oasis)

Dunmore Cloud Services FZE has an opening for a Junior IT Support Specialist based in Dubai.

Location: Dubai Silicon Oasis, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Maintain asset records
• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals

Requisition: JR-26-012225

• Good customer service skills
• Diploma or degree in IT
• ITIL awareness is an advantage
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365

Housing allowance, Training allowance, Professional certification support, Relocation support