Junior IT Support Specialist - Dunmore Cloud Services FZE (Dubai Investments Park)

Dunmore Cloud Services FZE has an opening for a Junior IT Support Specialist based in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Permanent.

Key responsibilities:

• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records
• Resolve first and second line support tickets

Requisition: JR-26-011430

• Good customer service skills
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Diploma or degree in IT

Housing allowance, Relocation support, Visa and Emirates ID processing, Medical insurance, Annual leave of 30 days, Performance bonus, Transport allowance