IT Support Specialist - Sablecrest Software Systems LLC (Business Bay)

Sablecrest Software Systems LLC has an opening for a IT Support Specialist based in Dubai.

Location: Business Bay, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Maintain asset records

Requisition: JR-26-011416

• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Diploma or degree in IT
• 2+ years of relevant experience

Visa and Emirates ID processing, Professional certification support, Annual leave of 30 days, Staff meals, Performance bonus, Relocation support