Customer Service Representative - Orjuwan Group Contact Centre LLC (Corniche)

Orjuwan Group Contact Centre LLC is looking for a Customer Service Representative to join its team in Abu Dhabi.

Location: Corniche, Abu Dhabi, UAE. Employment type: Contract; 2-5 years of experience.

Key responsibilities:

• Follow service scripts and quality standards
• Escalate complaints promptly
• Handle inbound calls, chat and email
• Resolve queries and log cases
• Meet CSAT and handling-time targets

Requisition: JR-26-011334

• Patience and empathy
• Customer service experience
• Shift flexibility
• Computer proficiency
• Clear communication in English; Arabic is a plus
• 2+ years of relevant experience

Visa and Emirates ID processing, Housing allowance, Relocation support, Training allowance