Senior IT Support Specialist - Nadir Software Systems LLC (Dubai Investments Park)

Nadir Software Systems LLC is looking for a Senior IT Support Specialist to join its team in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Maintain asset records
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets

Requisition: JR-26-011327

• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Diploma or degree in IT
• Basic networking knowledge
• ITIL awareness is an advantage
• 5+ years of relevant experience

Relocation support, Performance bonus, Medical insurance, Visa and Emirates ID processing, Training allowance