Customer Success Manager - Hadiya Partners Customer Care LLC (Dubai Investments Park)

Hadiya Partners Customer Care LLC is looking for a Customer Success Manager to join its team in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Run business reviews and renewals
• Onboard customers and drive adoption
• Spot churn risk and expansion
• Coordinate with support and product
• Maintain health scores

Requisition: JR-26-011220

• Presentation skills
• Data-driven approach
• Strong relationship skills
• Customer success experience in SaaS
• Arabic and English
• 2+ years of relevant experience

Relocation support, Visa and Emirates ID processing, Medical insurance, Transport allowance