Customer Success Manager - Pinecrest Ventures Telecom Services (Al Barsha)

Pinecrest Ventures Telecom Services has an opening for a Customer Success Manager based in Dubai.

Location: Al Barsha, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Spot churn risk and expansion
• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption
• Run business reviews and renewals

Requisition: JR-26-011159

• Strong relationship skills
• Presentation skills
• Arabic and English
• Customer success experience in SaaS
• Data-driven approach
• 2+ years of relevant experience

Medical insurance, Staff meals, Transport allowance, Professional certification support, Training allowance, End-of-service gratuity as per UAE law