Junior Customer Service Representative - Orjuwan Group Contact Centre LLC (Yas Island)

Orjuwan Group Contact Centre LLC is looking for a Junior Customer Service Representative to join its team in Abu Dhabi.

Location: Yas Island, Abu Dhabi, UAE. Employment type: Full-time.

Key responsibilities:

• Meet CSAT and handling-time targets
• Escalate complaints promptly
• Follow service scripts and quality standards
• Resolve queries and log cases
• Handle inbound calls, chat and email

Requisition: JR-26-011136

• Patience and empathy
• Customer service experience
• Computer proficiency
• Clear communication in English; Arabic is a plus
• Shift flexibility

Staff meals, Annual flight ticket, End-of-service gratuity as per UAE law, Visa and Emirates ID processing, Housing allowance, Annual leave of 30 days, Professional certification support