IT Support Specialist - Dunmore Cloud Services FZE (Al Quoz)

Join Dunmore Cloud Services FZE as a IT Support Specialist and help us grow our technology operations in the UAE.

Location: Al Quoz, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Resolve first and second line support tickets
• Maintain asset records
• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams
• Escalate complex issues with clear notes

Requisition: JR-26-011106

• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Basic networking knowledge
• Diploma or degree in IT
• 2+ years of relevant experience

Annual leave of 30 days, Relocation support, Visa and Emirates ID processing, Transport allowance, Annual flight ticket, Professional certification support