Customer Success Manager - Xylon Group Customer Care LLC (Corniche)

Xylon Group Customer Care LLC has an opening for a Customer Success Manager based in Abu Dhabi.

Location: Corniche, Abu Dhabi, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Onboard customers and drive adoption
• Maintain health scores
• Run business reviews and renewals
• Spot churn risk and expansion
• Coordinate with support and product

Requisition: JR-26-011102

• Data-driven approach
• Customer success experience in SaaS
• Presentation skills
• Arabic and English
• Strong relationship skills
• 2+ years of relevant experience

Annual flight ticket, Annual leave of 30 days, Performance bonus, Professional certification support, Training allowance