Senior IT Support Specialist - Nadir Software Systems LLC (DIFC)

Join Nadir Software Systems LLC as a Senior IT Support Specialist and help us grow our technology operations in the UAE.

Location: Remote - UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records

Requisition: JR-26-010780

• ITIL awareness is an advantage
• Good customer service skills
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT
• 5+ years of relevant experience

Annual leave of 30 days, Performance bonus, Relocation support, Staff meals, Housing allowance, Professional certification support, Annual flight ticket