Customer Service Representative - Cobaltine Ventures Customer Care LLC (Sheikh Zayed Road)

Cobaltine Ventures Customer Care LLC has an opening for a Customer Service Representative based in Dubai.

Location: Sheikh Zayed Road, Dubai, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Escalate complaints promptly
• Resolve queries and log cases
• Handle inbound calls, chat and email
• Meet CSAT and handling-time targets
• Follow service scripts and quality standards

Requisition: JR-26-010620

• Clear communication in English; Arabic is a plus
• Shift flexibility
• Patience and empathy
• Computer proficiency
• Customer service experience
• 2+ years of relevant experience

Medical insurance, Performance bonus, Training allowance, Relocation support, Professional certification support