Senior Customer Success Manager - Cobaltine Ventures Customer Care LLC (Mussafah)

Cobaltine Ventures Customer Care LLC has an opening for a Senior Customer Success Manager based in Abu Dhabi.

Location: Mussafah, Abu Dhabi, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Onboard customers and drive adoption
• Coordinate with support and product
• Spot churn risk and expansion
• Run business reviews and renewals
• Maintain health scores

Requisition: JR-26-010444

• Data-driven approach
• Strong relationship skills
• Customer success experience in SaaS
• Presentation skills
• Arabic and English
• 5+ years of relevant experience

End-of-service gratuity as per UAE law, Housing allowance, Performance bonus, Medical insurance, Annual leave of 30 days, Relocation support