Junior IT Support Specialist - Dawha Technologies LLC (Dubai Silicon Oasis)

Join Dawha Technologies LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Location: Dubai Silicon Oasis, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Maintain asset records

Requisition: JR-26-010365

• Diploma or degree in IT
• ITIL awareness is an advantage
• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge

Annual flight ticket, Medical insurance, End-of-service gratuity as per UAE law, Transport allowance