Customer Service Representative - Orjuwan Partners Telecom Services (Al Ain)

Join Orjuwan Partners Telecom Services as a Customer Service Representative and help us grow our customer support operations in the UAE.

Location: Al Ain, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Follow service scripts and quality standards
• Handle inbound calls, chat and email
• Meet CSAT and handling-time targets
• Resolve queries and log cases
• Escalate complaints promptly

Requisition: JR-26-010321

• Clear communication in English; Arabic is a plus
• Customer service experience
• Computer proficiency
• Shift flexibility
• Patience and empathy
• 2+ years of relevant experience

End-of-service gratuity as per UAE law, Professional certification support, Training allowance, Medical insurance, Visa and Emirates ID processing