Junior Customer Service Representative - Hadiya Partners Customer Care LLC (Downtown Dubai)

Hadiya Partners Customer Care LLC has an opening for a Junior Customer Service Representative based in Dubai.

Location: Downtown Dubai, Dubai, UAE. Employment type: Internship.

Key responsibilities:

• Meet CSAT and handling-time targets
• Escalate complaints promptly
• Follow service scripts and quality standards
• Handle inbound calls, chat and email
• Resolve queries and log cases

Requisition: JR-26-010310

• Clear communication in English; Arabic is a plus
• Computer proficiency
• Customer service experience
• Patience and empathy
• Shift flexibility

Visa and Emirates ID processing, Annual flight ticket, Performance bonus, Annual leave of 30 days, Housing allowance