Senior Customer Success Manager - Orjuwan Group Contact Centre LLC (Business Bay)

Orjuwan Group Contact Centre LLC has an opening for a Senior Customer Success Manager based in Dubai.

Location: Business Bay, Dubai, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Run business reviews and renewals
• Spot churn risk and expansion
• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption

Requisition: JR-26-009286

• Presentation skills
• Strong relationship skills
• Data-driven approach
• Arabic and English
• Customer success experience in SaaS
• 5+ years of relevant experience

Medical insurance, Relocation support, Transport allowance, Professional certification support, Annual flight ticket, End-of-service gratuity as per UAE law