Senior IT Support Specialist - Dunmore Cloud Services FZE (Fujairah)

Dunmore Cloud Services FZE is looking for a Senior IT Support Specialist to join its team in Fujairah.

Location: Fujairah, UAE. Employment type: Contract; 5-9 years of experience.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Maintain asset records
• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams

Requisition: JR-26-009264

• ITIL awareness is an advantage
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Good customer service skills
• 5+ years of relevant experience

Relocation support, Transport allowance, Housing allowance, End-of-service gratuity as per UAE law