Customer Success Manager - Jumana Partners Business Services FZ-LLC (Masdar City)

Jumana Partners Business Services FZ-LLC is looking for a Customer Success Manager to join its team in Abu Dhabi.

Location: Masdar City, Abu Dhabi, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Run business reviews and renewals
• Maintain health scores
• Onboard customers and drive adoption
• Spot churn risk and expansion
• Coordinate with support and product

Requisition: JR-26-008401

• Strong relationship skills
• Arabic and English
• Data-driven approach
• Presentation skills
• Customer success experience in SaaS
• 2+ years of relevant experience

Transport allowance, Training allowance, Housing allowance, Annual leave of 30 days, Medical insurance, Performance bonus