Customer Success Manager - Orjuwan Group Contact Centre LLC (ADGM Al Maryah Island)

Orjuwan Group Contact Centre LLC is looking for a Customer Success Manager to join its team in Abu Dhabi.

Location: ADGM Al Maryah Island, Abu Dhabi, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Maintain health scores
• Spot churn risk and expansion
• Coordinate with support and product
• Run business reviews and renewals
• Onboard customers and drive adoption

Requisition: JR-26-008325

• Arabic and English
• Data-driven approach
• Presentation skills
• Strong relationship skills
• Customer success experience in SaaS
• 2+ years of relevant experience

Annual flight ticket, Annual leave of 30 days, Transport allowance, Staff meals, Relocation support, Housing allowance, Medical insurance