Customer Service Representative - Orjuwan Group Contact Centre LLC (Ras Al Khaimah)

Orjuwan Group Contact Centre LLC has an opening for a Customer Service Representative based in Ras Al Khaimah.

Location: Ras Al Khaimah, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Follow service scripts and quality standards
• Escalate complaints promptly
• Meet CSAT and handling-time targets
• Resolve queries and log cases
• Handle inbound calls, chat and email

Requisition: JR-26-008093

• Customer service experience
• Shift flexibility
• Clear communication in English; Arabic is a plus
• Patience and empathy
• Computer proficiency
• 2+ years of relevant experience

End-of-service gratuity as per UAE law, Relocation support, Medical insurance, Transport allowance