Senior IT Support Specialist - Sablecrest Software Systems LLC (Al Barsha)

Sablecrest Software Systems LLC has an opening for a Senior IT Support Specialist based in the UAE.

Location: Remote - UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Maintain asset records
• Escalate complex issues with clear notes

Requisition: JR-26-008080

• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• Diploma or degree in IT
• Good customer service skills
• 5+ years of relevant experience

Housing allowance, Staff meals, Performance bonus, Training allowance, End-of-service gratuity as per UAE law