Junior Customer Service Representative - Cobaltine Ventures Customer Care LLC (Al Majaz)

Join Cobaltine Ventures Customer Care LLC as a Junior Customer Service Representative and help us grow our customer support operations in the UAE.

Location: Al Majaz, Sharjah, UAE. Employment type: Full-time.

Key responsibilities:

• Meet CSAT and handling-time targets
• Resolve queries and log cases
• Handle inbound calls, chat and email
• Escalate complaints promptly
• Follow service scripts and quality standards

Requisition: JR-26-008078

• Shift flexibility
• Computer proficiency
• Clear communication in English; Arabic is a plus
• Patience and empathy
• Customer service experience

Performance bonus, End-of-service gratuity as per UAE law, Housing allowance, Staff meals, Training allowance