Senior IT Support Specialist - Mirabel Software Systems LLC (Dubai Media City)

Mirabel Software Systems LLC has an opening for a Senior IT Support Specialist based in the UAE.

Location: Remote - UAE. Employment type: Temporary; 5-9 years of experience.

Key responsibilities:

• Resolve first and second line support tickets
• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams
• Escalate complex issues with clear notes
• Maintain asset records

Requisition: JR-26-008073

• Basic networking knowledge
• ITIL awareness is an advantage
• Good customer service skills
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• 5+ years of relevant experience

Housing allowance, Training allowance, Medical insurance, Relocation support, Staff meals