Senior Customer Success Manager - Pinecrest Ventures Telecom Services (Dubai Marina)

Pinecrest Ventures Telecom Services has an opening for a Senior Customer Success Manager based in Dubai.

Location: Dubai Marina, Dubai, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Coordinate with support and product
• Run business reviews and renewals
• Maintain health scores
• Onboard customers and drive adoption
• Spot churn risk and expansion

Requisition: JR-26-008028

• Strong relationship skills
• Customer success experience in SaaS
• Presentation skills
• Data-driven approach
• Arabic and English
• 5+ years of relevant experience

Visa and Emirates ID processing, Professional certification support, Performance bonus, Transport allowance, Annual flight ticket