Senior IT Support Specialist - Ostara Technologies LLC (Al Quoz)

Join Ostara Technologies LLC as a Senior IT Support Specialist and help us grow our technology operations in the UAE.

Location: Al Quoz, Dubai, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams
• Escalate complex issues with clear notes
• Maintain asset records
• Resolve first and second line support tickets

Requisition: JR-26-008022

• Diploma or degree in IT
• ITIL awareness is an advantage
• Basic networking knowledge
• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• 5+ years of relevant experience

Transport allowance, Visa and Emirates ID processing, Performance bonus, Medical insurance, Staff meals