Customer Service Representative - Orjuwan Group Contact Centre LLC (Al Majaz)

Orjuwan Group Contact Centre LLC has an opening for a Customer Service Representative based in Sharjah.

Location: Al Majaz, Sharjah, UAE. Employment type: Contract; 2-5 years of experience.

Key responsibilities:

• Escalate complaints promptly
• Follow service scripts and quality standards
• Meet CSAT and handling-time targets
• Resolve queries and log cases
• Handle inbound calls, chat and email

Requisition: JR-26-007667

• Customer service experience
• Clear communication in English; Arabic is a plus
• Shift flexibility
• Patience and empathy
• Computer proficiency
• 2+ years of relevant experience

Staff meals, Relocation support, Transport allowance, Training allowance, Annual leave of 30 days