Senior IT Support Specialist - Sablecrest Software Systems LLC (Jebel Ali)

Sablecrest Software Systems LLC has an opening for a Senior IT Support Specialist based in Dubai.

Location: Jebel Ali, Dubai, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Maintain asset records
• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets

Requisition: JR-26-007633

• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Diploma or degree in IT
• 5+ years of relevant experience

Staff meals, Performance bonus, Visa and Emirates ID processing, Annual leave of 30 days, Training allowance, Medical insurance