Junior Customer Success Manager - Oryx Hill Group Contact Centre LLC (Dubai Silicon Oasis)

Join Oryx Hill Group Contact Centre LLC as a Junior Customer Success Manager and help us grow our customer support operations in the UAE.

Location: Dubai Silicon Oasis, Dubai, UAE. Employment type: Part-time.

Key responsibilities:

• Spot churn risk and expansion
• Run business reviews and renewals
• Maintain health scores
• Onboard customers and drive adoption
• Coordinate with support and product

Requisition: JR-26-007248

• Presentation skills
• Customer success experience in SaaS
• Strong relationship skills
• Data-driven approach
• Arabic and English

Medical insurance, Professional certification support, Visa and Emirates ID processing, Performance bonus, Relocation support