Junior Customer Service Representative - Orjuwan Partners Telecom Services (Al Reem Island)

Orjuwan Partners Telecom Services is looking for a Junior Customer Service Representative to join its team in Abu Dhabi.

Location: Al Reem Island, Abu Dhabi, UAE. Employment type: Permanent.

Key responsibilities:

• Resolve queries and log cases
• Meet CSAT and handling-time targets
• Follow service scripts and quality standards
• Escalate complaints promptly
• Handle inbound calls, chat and email

Requisition: JR-26-007182

• Customer service experience
• Shift flexibility
• Computer proficiency
• Patience and empathy
• Clear communication in English; Arabic is a plus

Medical insurance, Training allowance, Transport allowance, Staff meals, Professional certification support, End-of-service gratuity as per UAE law