IT Support Specialist - Rimal Software Systems LLC (Jebel Ali)

Rimal Software Systems LLC has an opening for a IT Support Specialist based in Dubai.

Location: Jebel Ali, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets
• Maintain asset records
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals

Requisition: JR-26-007148

• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Diploma or degree in IT
• ITIL awareness is an advantage
• Basic networking knowledge
• 2+ years of relevant experience

Staff meals, Housing allowance, Visa and Emirates ID processing, Transport allowance, Annual leave of 30 days