Senior Customer Success Manager - Hadiya Partners Customer Care LLC (SAIF Zone)

Hadiya Partners Customer Care LLC has an opening for a Senior Customer Success Manager based in Sharjah.

Location: SAIF Zone, Sharjah, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption
• Spot churn risk and expansion
• Run business reviews and renewals

Requisition: JR-26-007114

• Presentation skills
• Strong relationship skills
• Data-driven approach
• Arabic and English
• Customer success experience in SaaS
• 5+ years of relevant experience

Training allowance, Annual flight ticket, Performance bonus, Professional certification support, Medical insurance