IT Support Specialist - Dunmore Cloud Services FZE (Ajman)

Dunmore Cloud Services FZE has an opening for a IT Support Specialist based in Ajman.

Location: Ajman, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Maintain asset records
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets

Requisition: JR-26-006984

• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Basic networking knowledge
• ITIL awareness is an advantage
• Diploma or degree in IT
• 2+ years of relevant experience

End-of-service gratuity as per UAE law, Performance bonus, Staff meals, Transport allowance, Annual flight ticket, Visa and Emirates ID processing, Relocation support