Customer Service Representative - Orjuwan Partners Telecom Services (KEZAD)

Join Orjuwan Partners Telecom Services as a Customer Service Representative and help us grow our customer support operations in the UAE.

Location: KEZAD, Abu Dhabi, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Escalate complaints promptly
• Meet CSAT and handling-time targets
• Handle inbound calls, chat and email
• Resolve queries and log cases
• Follow service scripts and quality standards

Requisition: JR-26-006947

• Patience and empathy
• Clear communication in English; Arabic is a plus
• Customer service experience
• Shift flexibility
• Computer proficiency
• 2+ years of relevant experience

Visa and Emirates ID processing, Training allowance, Relocation support, Medical insurance