Junior Customer Service Representative - Cobaltine Ventures Customer Care LLC (Al Reem Island)

Cobaltine Ventures Customer Care LLC is looking for a Junior Customer Service Representative to join its team in Abu Dhabi.

Location: Al Reem Island, Abu Dhabi, UAE. Employment type: Full-time.

Key responsibilities:

• Resolve queries and log cases
• Follow service scripts and quality standards
• Handle inbound calls, chat and email
• Escalate complaints promptly
• Meet CSAT and handling-time targets

Requisition: JR-26-006823

• Patience and empathy
• Computer proficiency
• Shift flexibility
• Clear communication in English; Arabic is a plus
• Customer service experience

Staff meals, End-of-service gratuity as per UAE law, Transport allowance, Performance bonus