Senior Customer Success Manager - Jumana Partners Business Services FZ-LLC (Al Reem Island)

Join Jumana Partners Business Services FZ-LLC as a Senior Customer Success Manager and help us grow our customer support operations in the UAE.

Location: Al Reem Island, Abu Dhabi, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Maintain health scores
• Run business reviews and renewals
• Spot churn risk and expansion
• Coordinate with support and product
• Onboard customers and drive adoption

Requisition: JR-26-006799

• Data-driven approach
• Presentation skills
• Strong relationship skills
• Customer success experience in SaaS
• Arabic and English
• 5+ years of relevant experience

Annual flight ticket, Medical insurance, Transport allowance, Performance bonus