Junior IT Support Specialist - Dawha Technologies LLC (Dubai Investments Park)

Dawha Technologies LLC has an opening for a Junior IT Support Specialist based in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Temporary.

Key responsibilities:

• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Maintain asset records
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams

Requisition: JR-26-006775

• ITIL awareness is an advantage
• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Diploma or degree in IT

Medical insurance, End-of-service gratuity as per UAE law, Staff meals, Professional certification support, Housing allowance