IT Support Specialist - Dunmore Cloud Services FZE (Corniche)

Join Dunmore Cloud Services FZE as a IT Support Specialist and help us grow our technology operations in the UAE.

Location: Remote - UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Escalate complex issues with clear notes
• Maintain asset records

Requisition: JR-26-006759

• Good customer service skills
• Basic networking knowledge
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• 2+ years of relevant experience

Performance bonus, Relocation support, Professional certification support, End-of-service gratuity as per UAE law, Staff meals