Junior Customer Success Manager - Xylon Group Customer Care LLC (Yas Island)

Xylon Group Customer Care LLC has an opening for a Junior Customer Success Manager based in Abu Dhabi.

Location: Yas Island, Abu Dhabi, UAE. Employment type: Contract.

Key responsibilities:

• Run business reviews and renewals
• Spot churn risk and expansion
• Coordinate with support and product
• Maintain health scores
• Onboard customers and drive adoption

Requisition: JR-26-006751

• Strong relationship skills
• Customer success experience in SaaS
• Data-driven approach
• Presentation skills
• Arabic and English

Medical insurance, Transport allowance, End-of-service gratuity as per UAE law, Staff meals, Annual flight ticket