Junior Customer Service Representative - Cobaltine Ventures Customer Care LLC (Khalifa City)

Join Cobaltine Ventures Customer Care LLC as a Junior Customer Service Representative and help us grow our customer support operations in the UAE.

Location: Khalifa City, Abu Dhabi, UAE. Employment type: Temporary.

Key responsibilities:

• Resolve queries and log cases
• Handle inbound calls, chat and email
• Follow service scripts and quality standards
• Escalate complaints promptly
• Meet CSAT and handling-time targets

Requisition: JR-26-006675

• Customer service experience
• Patience and empathy
• Computer proficiency
• Shift flexibility
• Clear communication in English; Arabic is a plus

Medical insurance, Staff meals, Housing allowance, Transport allowance, End-of-service gratuity as per UAE law