Junior IT Support Specialist - Ostara Technologies LLC (Al Nahda)

Ostara Technologies LLC has an opening for a Junior IT Support Specialist based in Sharjah.

Location: Al Nahda, Sharjah, UAE. Employment type: Full-time.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets
• Maintain asset records

Requisition: JR-26-006509

• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT

Relocation support, End-of-service gratuity as per UAE law, Visa and Emirates ID processing, Performance bonus, Annual flight ticket, Annual leave of 30 days