Junior IT Support Specialist - Rimal Software Systems LLC (Ras Al Khaimah)

Rimal Software Systems LLC has an opening for a Junior IT Support Specialist based in the UAE.

Location: Remote - UAE. Employment type: Full-time.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Escalate complex issues with clear notes
• Maintain asset records
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams

Requisition: JR-26-006425

• Basic networking knowledge
• Good customer service skills
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage

Relocation support, Housing allowance, Annual leave of 30 days, Annual flight ticket, Staff meals, End-of-service gratuity as per UAE law, Visa and Emirates ID processing