Senior Customer Success Manager - Orjuwan Group Contact Centre LLC (Jebel Ali)

Orjuwan Group Contact Centre LLC is looking for a Senior Customer Success Manager to join its team in Dubai.

Location: Jebel Ali, Dubai, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Onboard customers and drive adoption
• Maintain health scores
• Run business reviews and renewals
• Coordinate with support and product
• Spot churn risk and expansion

Requisition: JR-26-006365

• Strong relationship skills
• Customer success experience in SaaS
• Arabic and English
• Presentation skills
• Data-driven approach
• 5+ years of relevant experience

Staff meals, Annual leave of 30 days, Transport allowance, Professional certification support, Annual flight ticket