Junior IT Support Specialist - Sablecrest Software Systems LLC (Sheikh Zayed Road)

Sablecrest Software Systems LLC is looking for a Junior IT Support Specialist to join its team in Dubai.

Location: Sheikh Zayed Road, Dubai, UAE. Employment type: Permanent.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets
• Set up laptops, accounts and peripherals
• Escalate complex issues with clear notes
• Maintain asset records

Requisition: JR-26-006285

• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• ITIL awareness is an advantage
• Diploma or degree in IT
• Basic networking knowledge

Performance bonus, Annual flight ticket, Transport allowance, Relocation support